What should brokers do when they receive client information?

Brokers have a legal and ethical obligation to maintain the confidentiality of their clients' information. Client information includes sensitive data such as financial details, personal identification, and transaction history. Protecting this information is crucial to maintain trust and uphold professional standards within the real estate industry.

When brokers keep client information confidential, they not only comply with regulations regarding personal data protection but also foster a sense of security for their clients. This confidentiality must be upheld until the client explicitly provides permission to share their information, or unless disclosure is required by law.

Respecting client confidentiality is fundamental to the broker-client relationship and ensures that clients feel secure in disclosing the necessary information for property transactions. This practice also aligns with the ethical standards promoted by real estate councils and associations, which emphasize the duty of agents to act in the best interests of their clients.